Citizen satisfaction

COCOPS – Coordinating for Cohesion in the Public Sector of the Future is a public management research consortium consisting of 11 universities in 10 countries. With a budget of nearly 2,7 million € from the European Commission’s FP7, this is to become one of the largest comparative public management research projects in Europe. The project started on 1 Jan 2011 and will run for 3,5 years. It is coordinated by Erasmus University Rotterdam.